Location: Georgetown, ON
Job Type: Part-time
Pay: $18.50 per hour

Join the Team at Edgewater Senior Living

At Edgewater Senior Living, our mission is to provide exceptional hospitality, compassionate care, and a warm, welcoming community where residents feel at home. We believe our team members are at the heart of everything we do, and we’re looking for a friendly, professional, and organized Concierge/Receptionist to join our team.

As the first point of contact for residents, families, visitors, and staff, you’ll play an important role in creating a positive experience while supporting the day-to-day operations of the residence.

What You’ll Do

• Welcome residents, families, visitors, and contractors with a friendly and professional attitude.
• Answer and direct incoming telephone calls.
• Provide administrative support to the General Manager and leadership team.
• Assist residents with questions and requests while ensuring exceptional customer service.
• Coordinate appointments, meetings, and administrative tasks.
• Receive, sort, and distribute incoming mail and prepare outgoing mail.
• Maintain accurate records, files, and office documentation.
• Process resident payments as directed.
• Order office supplies and maintain inventory.
• Monitor the front entrance and observe resident arrivals and departures.
• Maintain confidentiality of resident, employee, and business information.
• Present a positive image of Edgewater Senior Living to residents, families, and the community.

Health & Safety

• Follow all infection prevention and control practices.
• Adhere to Occupational Health & Safety policies and procedures.
• Participate in fire safety, emergency preparedness, and disaster response training.
• Report accidents, incidents, or unsafe conditions promptly.
• Follow all workplace safety practices, including PPE requirements.

What We’re Looking For

• Previous reception, concierge, administrative, or customer service experience is preferred.
• Experience working in retirement living, healthcare, hospitality, or a related environment is an asset.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable using computers, Microsoft Office, email, and office equipment.
• Professional, compassionate, and patient when interacting with seniors and their families.
• Ability to work independently while contributing to a collaborative team.
• Reliable, dependable, and committed to providing outstanding customer service.

Physical Requirements

This role requires:

• Sitting and working at a computer for extended periods.
• Standing and walking throughout the residence.
• Occasional lifting, pushing, or pulling up to 10 lbs.
• Clear verbal communication and the ability to respond promptly to telephone calls and emergency alarms.

Why Join Edgewater?

At Edgewater Senior Living, you’ll become part of a supportive team that values kindness, respect, collaboration, and excellence. Every day brings the opportunity to make a meaningful difference in the lives of our residents while working in a welcoming and rewarding environment.

Position Details

• Job Type: Part-Time / Casual
• Evening, weekend, and holiday availability may be required.
• Work Location: In person – Georgetown, Ontario

If you’re passionate about customer service and enjoy building meaningful relationships with seniors, we’d love to hear from you. Apply today and become part of the Edgewater Senior Living family!